The Industry’s Most Comprehensive Support
Backed by Intralox’s award-winning support, Hydrolox experts guide you through every stage of your project, from ordering and installation to ongoing maintenance and technical support. Offering you a single point of contact throughout the whole process, we help you minimize downtime, avoid installation bottlenecks, and optimize resources, performance, and product life.
Contact Us Now for Assistance With
- Custom screening solutions—including engineering, design services, and drafting
- Site surveys to develop scope of work
- Troubleshooting and on-site installation support / training
Project Management
Start to finish, your project is engineered, designed, and delivered by the Intralox Water Screen Project Management team. We also provide training and ongoing support for the lifetime of the equipment. Whether it’s a new construction, a custom retrofit, or something in between, you’ll have a single point of contact who ensures everything runs smoothly.
Customer Service
Hydrolox screens are backed by the same award-winning customer service that Intralox is known for worldwide. More than 140 representatives offer support 24/7/365 in 18 languages. Discuss new projects, place or check on orders, request quotes, or anything else—any time.
Guarantees
Our screens’ inherently strong design withstands extreme debris events and loading, and also eliminates metal side drive chains, keeping all maintenance and serviceable parts at the deck level. The simplified, durable design of Hydrolox screens allows us to offer industry-leading warranties of up to five years—something no other water screen manufacturer offers.
Service SpotlightPartner with Hydrolox for EPC Projects
Hydrolox experts have extensive experience delivering challenging projects in fields ranging from municipal drinking water to nuclear power. We’re ready to help your Engineer, Procure, and Construct (EPC) firm deliver any large infrastructure project it's contracted for at lower CapEx and with products superior to alternative technologies.